RETURNS

To begin a return, please email us at info@lashes17.com with your order number and details. Our team will guide you through the next steps.

At L17, we want you to shop with confidence knowing you’ll love your lashes. If for any reason you change your mind, you have 7 days from the date you receive your order to request a return.

To be eligible, your item must be unopened, unused, and in its original packaging. For hygiene and safety reasons, we cannot accept returns of lashes that have been opened or worn.

Please note that return shipping costs are the responsibility of the customer. Shipping fees from your original order are non-refundable.

Once your return is received and inspected, we’ll process your refund back to your original payment method.

Our L17 Support team is always here if you have any questions or need guidance with your return.